Later life care
Effective Strategies for Supporting Clients with Care
The UK's aging population has driven up demand for elderly and domiciliary care, and with the Equity Release Council's 2.0 standards coming into effect, there is a growing need for later life financial planning advice. As later life advisers, you may be discussing funding care costs with clients and the following resources may help in these client conversations.
130,000
more people require residential care each year in the UK.
55%
of them are either partly or fully self-funded.
25%
run out of money and have to change the way they receive their care.
Statistics from My Care Consultant and last reviewed July 2025.
Our care partners
To support you to have better conversations about care and later life finances, we've partnered with care consultants and later life experts to give you access to helpful resources. These resources can be used when supporting clients who are unpaid carers or in need of care.
My Care Consultant (MCC) is an independent care navigation company that exists to help your clients understand, find and fund their care. MCC provides technical support and training to financial advisers via a unique online support platform, 'Care Box'.
Learn more
SOLLA is the Society of Later Life Advisers and aims to meet the need of people seeking advice about the financial issues in later life by ensuring they can find an Accredited Adviser local to them. They run many webinars to help you learn more about care.
Learn moreMy Care Consultant resources
We've partnered with My Care Consultant (MCC) and developed an array of helpful and practical care resources for later life advisers, all of which can contribute to your CPD hours.
MCC care hub
Support your clients through their full care journey with MCC's one-stop shop for care advice. 'Your guide to getting the care you need' brochure is an example from MCC's care box and can be a helpful engagement tool when discussing care with clients.
View MCC care hub here >
Care advice guide for advisers
Explore this introductory guide for advisers and firms currently not giving in-house care advice. Learn how to set-up a care advice referral proposition for your clients.
View care guide >Paying for care – important things you and your family should know
This customer-facing leaflet from the MCC’s My Care Hub is designed to ensure that people at the beginning of their care journey understand the value of obtaining financial advice as early as possible.
Read MCC's paying for care leaflet >My Care Consultant webinars
We've created online training modules with My Care Consultant to help you support later life borrowers with their financial questions. Log in to or register for our broker portal and start your journey on our CPD-accredited online webinars today.
Three-module training course with My Care Consultant
Learn all about your role as a financial adviser in enhancing your client's care journey.
- Client care journeys and the 5 key steps
- How local authorities treat capital and income during pay assessments
- Helping clients secure state benefits they are entitled to
Elderly care and Consumer Duty with My Care Consultant
Planning for care and paying for care with lifetime mortgages play an important role in Consumer Duty.
In this two-part series, you'll learn:
- The role residential properties can play when paying for care
- How consumer duty impacts later life lending advice
- Appropriate legal advice and mistakes that can be made without due consideration
- How to meet the Consumer Duty outcomes of consumer understanding and support when paying for care at home
If you're not registered with us yet, use our online form to get started. And if you’re interested in other Consumer Duty resources, visit our dedicated Consumer Duty page here.
SOLLA recorded webinars for long-term advice
We've partnered with the Society of Later Life Lending Advisers (SOLLA) to empower you to discuss later life finance objectives with your clients. The webinars with SOLLA cover best practice and customer advice for the long-term.
Better conversations to improve longer-term outcomes
In this informative session you'll learn from SOLLA's Joint Chair, Jane Finnerty, how you can make improvements to fact-finding conversations and the customer journey.
- Explore the changing needs of later life borrowers
- Review the way you advise and which topics to cover
- Delve into the longer-term implications of the advice you give
Pure update with the Society of Later Life Advisers
In this CPD-accredited webinar, Joint Chair, Jane Finnerty, discusses the background of The Society of Later Life Advisers and what the regulator's views are. You'll also find out about:
- The SOLLA lending advice standard
- The application requirements
- The online assessment syllabus
To watch these webinars, simply log into our broker portal, or register as an adviser with us using our online form.
Care advice resources for later life lending
You can find a variety of helpful care resources online. For your convenience here are links to some of the most useful ones.
- Equity Release Council's solving the social funding care crisis
- SOLLA's year-round training events
- SOLLA's later life lending advice standard
- MCC My Care Hub - online care advice portal for use by your clients
- MCC's Care Box - online technical support resource for use by advisers
- Ageing Better resources including reports and infographics
- Ageing Better stories and case studies
- Age UK's housing options in later life resources
Please note that while we believe these resources may be useful, we do not endorse them and cannot guarantee their accuracy or current status. We encourage you to explore them further at your discretion.
Access care webinars:
log into your portal today
Gain access to all the care webinars and later life lending support mentioned above via our broker portal.