Support centre

Equity Release FAQs Backed by Expertise

It's not just clients who need a quick answer to a frequently asked question, explore our FAQ section tailored to the questions of financial, equity release and mortgage advisers like you.

Popular searches: electronic ID, roofs, flood zones

FAQ centre

Applications

Find answers to application questions, including eligibility, pre-application checks, and electronic ID requirements for lifetime mortgages.

6 Frequently asked questions

Lending criteria

Explore lending criteria details, including flood zone considerations, roof types, and how nearby commercial properties affect eligibility.

8 Frequently asked questions

Post completions

Discover guidance on porting, updating names on lifetime mortgages, and making voluntary partial repayments after completion.

11 Frequently asked questions

Marketing support & toolkit

Uncover key FAQs on our marketing toolkit, from how it can grow your business to what's included.

7 Frequently asked questions

Can't find what you're looking for?

Our Intermediary Sales Team are on hand to help with case-specific and general later life lending questions