Meet the Team

Senior Leadership Team

Paul Carter

I’ve worked in the financial services industry for over 33 years, with the last 19 of those years focussed on the equity release industry. My experience in the equity release sector originally derived from distribution in both the Direct and Intermediated sales channels, but soon grew to include lending, training, marketing, call centre management, product development, financial management, and business acquisition. I spent almost four years delivering my own training course advising the equity release sector, bringing hundreds of IFA’s and advisers into the market and equipping them with the skills and knowledge needed to be successful. I regularly write articles on the opportunities within this market and speak at industry events. I’m also a member of the Equity Release Council board as well as having an industry blog in Mortgage Strategy magazine. Outside of Pure, you may find me out on my boat, holidaying at my house in France or skiing with family and friends, I do like to keep myself busy!.


Suzanne Latimer

I have been with Pure since day one in 2013, and have thrived from seeing us grow from just the three of us then to over 120 of us in our own bespoke offices in 2019. I love the values we have set and the culture in which we all embody. I’m from Northumberland but have been in Yorkshire for some time, the accent hasn’t left me though! I enjoy watching Tennis, Andy Murray is my hero, and you may also find me enjoying the odd glass/bottle of wine too!

Head of Mortgage Servicing

Joanne Shippey

I have worked in HR since 2003 and have loved every minute of it! I find the world of HR challenging, constantly evolving, engaging and very rewarding. Working alongside and in collaboration with our CEO, the Senior Management Team and Managers across the business to deliver the people strategy is my day to day, and dealing with the variety of personalities and work styles is very rewarding. Our culture is the best I have worked in which comes from the top down. It allows for autonomy in your role and to really input and shape the business and to shine in your career. Outside of Pure, you will find me either on a yoga mat or on the tennis court, both of which allow for a good balance in my life.

Head of HR

Ed Halliwell

After university I attended the College of Law before joining Barclays Bank Plc to handle their complaints just as the endowment selling scandal hit in the late 90’s. I then joined Cavendish Equity Release, one of the few equity release intermediaries in UK and Reversionary lenders in the UK at the time. After this I joined Pure in June 2015 and I am committed to making the compliance regime in Pure transparent and approachable. In my spare time I would like to have hobbies but I spend most of my time playing taxi for my three children and unblocking the shower plughole due to hair blockages. A pass time made all the more horrific as it reminds me of my own lack of hair. I recall the 80’s and 90’s and therefore have a distant recollection of when chart music was good.

Head of Compliance and Risk

Simon Hayton

Why do I travel over a hundred miles a day across the Pennines? Because working at Pure is worth it. From the top down we’re passionate about what we do and how we do it. Most importantly, we do it with integrity. I’ve worked nearly 20 years in Financial Services across processing, administration, sales, underwriting and operations for both brokers and lenders and there aren’t many companies like Pure. What do I do? Ultimately, I try to; add value wherever I can, improve processes, maintain systems, give guidance, answer the difficult questions, support innovation, and play more guitar. When I’m not working you’ll find me in my home city of Manchester either rehearsing with my band “Voodoo Cartel”, mixing the odd cocktail or out and about seeing live music.

Chief Operations Officer (COO)

Rachel Pease

The great thing about my role is that it’s so varied – always lots going on to get my teeth into, and I get to indulge my creative side which is great. In my spare time I use any excuse to socialise, from games nights to gin club to a Yorkshire take on Come Dine With Me. I also like to take advantage of Leeds great theatre shows and travel as much as I possibly can – unlikely to fit in a visit to every country in one lifetime but I can try!.

Head of Marketing and Communications

Andrew Clare

Well, with a long career encompassing banks, building societies and solicitors, it is great to have recently joined Pure Retirement as Head of Operations. I am passionate about working for an organisation that really values people and Pure does just that. Away from work I am a real family person, and enjoy exploring the Yorkshire Dales with my family and our dog.

Head of Operations

Chris Flowers

Working for Pure Retirement is like no other company I’ve worked for, it has a great atmosphere and is like one big family. My role involves being the face of Pure in the South, meeting brokers and helping them find solutions for their clients. This role means a lot of driving, so this means when I am not working I enjoy nothing more than putting my feet up watching a bit of reality TV or in the gym running off the alcohol from a night out with my friends. I think my colleagues would describe me as loud, challenging, knowledgeable and dedicated.

Head of Intermediary Sales

Amanda Bastow

I have worked in Financial Services for many years, in senior Audit and Risk roles, most recently at UK Asset Resolution as Head of Risk. I joined Pure in October 2020, at a very exciting time as the business continues to thrive and grow and I am delighted to be a part of the next phase of Pure's strategy. I am thoroughly enjoying working with some great people in a fresh and supportive culture, refining our approach to Governance and Risk Management. In my spare time, I have an eye for a bargain, with a particular interest in recycling old furniture from the 60/70's, loving the history behind it and the opportunity to give it a new home. Not one for sitting still, I also love a good adventure and in recent years have enjoyed exploring Italy's vast coast line on various road trips, definitely a favourite to the point I now enjoy driving around the Yorkshire Dales in our recently purchased, very small but mighty 1970's yellow Fiat 500. The classic car bug continues, with a Series 1 Land Rover purchase hopefully on the horizon.

Head of Risk

John Wilson

I have over 19 years' financial services experience in the banking, building society and government sectors and extensive experience within mortgages, servicing, treasury (including capital markets and asset and liability management), assets sales, secured funding and migration projects. I joined Pure in 2019 and am currently is responsible for Propositions, Business Intelligence and Products.

Head of Proposition

Brendan Gilligan

I have 10 years' experience in Product roles in both Bank and Building Society settings developing innovative, customer centric solutions across Mortgages, Savings and Current Accounts. I joined Pure in 2019 to help set up and establish the Product Team where I'm responsible for product strategy, design and governance.

Head of Products

Eleanor Thornhill

Chief Finance Officer

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