Pure Retirement Wins Three Prestigious Lending Awards in 2023

Scott Burman Head of Distribution

Published on 13th February 2024

We are thrilled to announce that Pure Retirement has been awarded three prestigious awards in 2023. These awards are a testament to our commitment to providing excellent service to our advisers, customers, and stakeholders.

FT Adviser Award for Excellent Service

The FT Adviser award for excellent service is a significant milestone for us, marking our commitment to providing exceptional service to our registered advisers and their lifetime mortgage customers.

The FT Adviser Award, is a peer-voted accolade that rates our new business processing, personal contact, product support and other services. Winning this award is a testament to our team's tenacious efforts throughout the year. We believe that good service is essential to our registered advisers and their lifetime mortgage customers, and we are proud to have been recognised for our efforts.

The FT adviser service awards 2023 logo for five star winner of mortgage providers placed on an office background

Mortgage Solutions Equity Release Awards

In addition, we won the Equity Release Awards by Mortgage Solutions for “Best Provider for Service”. The award recognises lenders that demonstrate exceptional service standards and efficiency in decision-making, underwriting cases, and application processing.

Qualities under consideration included clear up-front communication, consistency and certainty in decision-making, as well as standardisation of approach and requirements throughout the application process. We will continue to strive to provide outstanding service.

Mortgage Introducer Awards

We won Gold in 2023's Mortgage Introducer Awards for “Later life lender of the year”. The annual Mortgage Introducer Awards celebrate excellence in the UK mortgage industry, recognising the achievements of mortgage lenders, distributors, brokers, and individuals.

The Later Life Lender of the Year category is awarded to a lender offering a diverse product portfolio and providing financial intermediaries with the innovative tools and technology they need to give their clients peace of mind for the future. We are honoured to be recognised for our dedication to later life lending solutions.

EcoVadis Sustainability Status

We're also excited to announce that we've been awarded bronze status for sustainability by EcoVadis in 2023. EcoVadis is a company that provides business sustainability ratings. They offer sustainability scorecards that deliver insight into environmental, social, and ethical risks across purchasing categories and countries.

We're proud to have been recognised by EcoVadis for our commitment to sustainability.

At Pure Retirement, we understand that your customers' needs are unique, and we strive to provide them with the best possible service.

If you want to learn more about our later life lending services, please contact your Telephone BDM and Business Development Manager teams. You can find your local representatives here. We are always happy to answer any questions about our services.

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